Business deal basics
- The goal of a win/win result, defined as such by all parties
- The skill of understanding the position of all the parties
- A keen appreciation for the relative value which each party brings to the equation
- The use of reliable, authoritative resources
- An “I may not know it all” attitude
- The willingness to have “facts” challenged
- Finely tuned listening skills
- Consideration of all points of view
- Impeccable integrity
- Transparency and honesty
- Keen analytical faculties and good judgment
- A mature sense of fairness
- Compliance with high legal, ethical and moral standards
- Clarity of both oral and written communication
- Timely replies/responses in the exchange of information
- The ability to “disagree agreeably”
- Humble acceptance of the required modification of one’s position
- Patience to do it right the first time so it doesn’t have to be done over
- Equitable compromise without the sacrifice of principles
- A long-term perspective which looks beyond the near-term benefits
- Respect, respect, respect
[Copyright and thanks to Wilson "Bill" Katter. Via David Maister]
Thanks for posting this. It's a good, comprehensive list. Achieving the win-win result is key to moving forward amicably, and in many cases, moving forward at all. I've spent a lot of time this last year trying to secure multi-stakeholder confidence/agreement and it isn't good enough to reach a bare compromise: you have to put a huge about of thought and effort into creative solutions which can be understood as significant more beneficial to everyone than their fall back position.
Posted by: Josie Fraser | 25 April 2008 at 09:42 AM